The Impact of Listening to Your Community
Is your organization shifting from a start-up to a growth phase? Listen to my interview with Jan Combopiano to learn how teenyBIG's strategic listening helped her organization shift from being founder-intuitive to one where decision-making is transparent and shared.
0:00 What this video is about
1:00 Intro to Jan Combopiano and her passion for bottom-up power
2:08 Signs the organization was at an inflection point
4:35 What the organization hoped to accomplish with this work 5:47 "That's not our lane." What most surprised Jan from teenyBIG's work
7:15 "Let's not make assumptions." Changes that came out of this work
8:40 Staff was able to "understand why someone was saying something." How this changed the team dynamics going into strategic planning
9:59 "A lot of people associated the organization with the founder." How the team is working more closely with partners and shifting the focus on the founder
12:56 Unexpected benefits to this work